Betting is meant to be fun, not stressful. Sona120 believes every player should know their limits. Here you will find all the tools, information, and support you need to bet responsibly.
We put every user's mental wellbeing and financial safety above profit.
Playing on Sona120 is about more than winning or losing — it's a form of entertainment. Responsible Gaming means betting for fun, within your own limits and budget. When playing starts to feel like stress or anxiety rather than enjoyment, it's time to seek help.
Many people in Bangladesh see online betting as a quick way to earn money. The reality is that betting is entertainment, and losses are always a possibility. Sona120 wants every player to understand this and never take on more risk than they can afford.
Our responsible gambling policy is more than just words on a page. Sona120 provides a range of tools and support systems to help you stay in control. Find everything you need on this page.
Watch out for the signs below. Knowing yourself is the first step toward responsible gaming on Sona120:
Answer the questions below honestly. If most of your answers are "Yes", it's time to take a break.
Sona120 gives you full control over your own play. You can set or adjust any of the following limits at any time:
| Tool Name | How It Works | Time to Take Effect |
|---|---|---|
| Deposit Limit | Set daily, weekly, or monthly deposit limits | Instant |
| Loss Limit | Betting stops automatically once losses reach a set limit | Instant |
| Session Time Limit | Limit on continuous play duration | Instant |
| Cooling-Off Period | Temporary break from 1 day up to 6 weeks | Within 24 Hours |
| Self-Exclusion | Full account closure for 6 months to 5 years | Within 24 Hours |
| Reality Check | Reminds you how long you have been playing at regular intervals | Instant |
Calculate how much you can afford to spend on entertainment each month, separate from your income obligations. That amount becomes your betting budget. Never bet with money set aside for household expenses, savings, or debt repayment.
Log in to your account, go to Profile Settings, and set a daily or monthly deposit limit. Once set, no further deposits beyond that amount will be allowed — the system enforces it automatically.
Set a session timer instead of playing for long stretches at a time. Take a break every 30–60 minutes. With the Reality Check feature enabled, Sona120 will remind you automatically.
Chasing losses is one of the biggest mistakes you can make. Accept that the money is gone and stop betting for the day.
If you feel like you're losing control, please Help Center contact us. We'll close your account for a set period — no questions asked.
Sona120 is strictly for users aged 18 and above. We are committed to keeping minors away from betting.
Every feature is designed to keep you safe and in control. Sona120 is always here for you.
Set your monthly betting budget and Sona120 will make sure you stay within it. Once your budget is reached, deposits are automatically stopped.
Sona120 will remind you at regular intervals how long you've been playing. Extended sessions can cloud your judgment, so remember to take breaks.
When you feel like you need a break, you can exclude yourself from the platform for anywhere between 6 months and 5 years. Your account will be completely inaccessible during this time.
Set a daily or weekly loss limit. Once you hit that limit, betting stops automatically — you won't lose another BDT that day.
Sona120's trained support team is available 24/7 to answer any questions about responsible gaming. Talk to us freely — no judgment, no pressure.
Review your full betting history — how much you have won, how much you have lost, and how long you have played. Stay informed and make healthier decisions.
Seeking professional help when you cannot manage a problem on your own is not a sign of weakness — it takes courage.
For professional mental health support in Bangladesh, contact the national helpline. Fully confidential.
Talk openly with your family about betting-related concerns. Family support is one of the most powerful factors in recovery.
Speak with a psychologist or counsellor who specialises in behavioural addiction. Professional help leads to faster recovery.
Our responsible gambling team is available directly Help Center or reach us at support@sona120.com.
Enjoy a safe betting experience at Sona120. All our tools and support are always available to you.
By registering, you agree to our Terms & Conditions and Responsible Gambling Policyby registering. 18+ only.