Sona120 Privacy Policy — Your Data, Our Responsibility

Sona120 (referred to as "we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy explains how we collect, store, use, and protect your personal information.

By using the Sona120 website or app, you are deemed to have agreed to all terms of this Privacy Policy. This policy covers our Terms & Conditionsis consistent with and applicable alongside both.

This Privacy Policy may be updated as our services evolve. We will notify you before any significant changes take effect. The latest version will always be available on this page.

Sona120 collects certain information to provide you with the best possible service. Full details are outlined below:

A) What You Provide Directly

• At registration: full name, email address, mobile number, date of birth, and password.
• For KYC verification: a copy of your National ID, passport, or driving license.
• At payment: your bKash/Nagad/Rocket number and transaction details.
• When contacting support: details of your messages and complaints.

B) Automatically Collected Information

• IP address, browser type and version.
• Device type, operating system, and screen resolution.
• Page visit time, duration, and navigation patterns.
• Betting history, win/loss records, and transaction logs.
• Cookie and session token data.

C) Data Collection Purpose Summary Table

Sona120 uses your information only for specific, necessary purposes. We never use your data in ways that aren't required.

• Account management: Your information is used for registration, login, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To properly resolve your complaints and inquiries.
• Security assurance: To detect and prevent fraud, money laundering, and suspicious activity.
• Service improvement: To analyze user experience and continuously improve the platform.
• Bonuses & Promotions: To send you relevant offers and bonuses (you can opt out at any time).
• Legal Obligations: To comply with regulatory authority requirements.

Sona120 never sells your personal information or shares it with third parties for commercial purposes. However, your information may be shared in the following specific circumstances:

Data sharing in limited circumstances

• Payment Partners: Only the minimum information required to process bKash, Nagad, and Rocket payments is shared.
• Technology Service Providers: With contracted partners responsible for server hosting and database management — all of whom adhere to our privacy standards.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from law enforcement authorities.
• Fraud Prevention: Information about blacklisted users may be shared with other licensed operators.

Sona120 uses cookies on its website to enhance your experience and keep the platform secure. Cookies are small text files stored in your browser.

Cookie Types

• Essential Cookies: To maintain login sessions and platform security. Without these, the platform will not function properly.
• Functional Cookies: To remember your language preference and layout settings.
• Analytics Cookies: To analyze user behavior and improve the platform.
• Security Cookies: To detect fraud and bots.

Sona120 does not use third-party tracking cookies. Our analytics cookies are used solely to improve our service, not for advertising.

Sona120 follows the highest industry standards to protect your data. Our security infrastructure is outlined below:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Database Encryption: All sensitive data stored on our systems is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Advanced firewall protection against cyber attacks.
• Regular security audits: Third-party security experts conduct regular security audits.
• Staff training: Only authorized personnel have access to specific data.

As a Sona120 user, you have full control over your own data. Your rights are detailed below:

Sona120 works with a number of trusted third-party providers to operate its services. Every partner is contractually required to comply with our privacy standards.

• Payment Processors: bKash, Nagad, and Rocket — only the information necessary to complete a transaction is shared.
• Cloud Services: A secure cloud partner for safe data storage.
• Communication services: Trusted partners for sending email and SMS communications.
• KYC Verification Services: Licensed partner for identity verification.

If the Sona120 website contains links to third-party sites, Sona120 is not responsible for their privacy practices. We recommend reading the privacy policy of any external site before visiting it.

Sona120 is intended strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• If it is found that a minor is using an account, that account will be immediately suspended and all collected data will be deleted.
• Parents and guardians can report any suspicious accounts to us.

Contact us for any questions, concerns, or complaints regarding our privacy policy. Sona120's Data Protection Team is always here to help.

• Email: support@sona120.com
• Live Chat: Help Center to start a live chat.
• Response Time: Usually within 24–48 hours.