Sona120 Terms & Conditions — Complete Guide

Sona120 (referred to herein as "we", "the platform", or "sona120") is an online Sports Betting and gaming platform serving users in Bangladesh. These Terms and Conditions apply to the use of the sona120 website and all associated services.

By registering with or using sona120, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any of these terms, please refrain from using sona120.

These Terms & Conditions are governed by the applicable laws of Bangladesh. Sona120 reserves the right to update these terms at any time. Users will be notified of any changes via email or through the platform.

To register an account with sona120, the following conditions must be met:

• You must be at least 18 years of age.
• Each individual may hold only one account.
• All information provided at registration must be truthful, accurate, and complete.
• Your account login credentials must be kept strictly confidential.
• Placing bets through a third-party account or on behalf of another person is strictly prohibited.

Verification (KYC)

Sona120 reserves the right to verify the identity of any account holder when necessary. Prior to making a withdrawal or processing transactions above a certain threshold, you may be required to submit one of the following identity documents:

• National ID Card (NID)
• Passport
• Driver's License

If a single individual is found to be operating multiple accounts, all accounts will be closed and all bonuses forfeited. sona120 accounts may not be transferred to any third party.

Please read the following rules carefully before placing any bets on Sona120. These rules apply equally to all users.

Bet Acceptance

• Confirmed bets cannot be cancelled. However, sona120 reserves the right to void any bet placed at erroneous odds.
• Live bets can be placed after a match has started; however, bets delayed due to internet connectivity issues or system errors may be voided.
• Should any bet be accepted at abnormal odds due to a system error or technical fault, sona120 reserves the right to apply the correct odds.

Match Cancellation or Postponement

• If a match is cancelled, all bets placed on that match will be voided and stakes returned.
• The same rules apply if the match does not resume within 12 hours.
• Bets will stand once results are determined within a tournament or series.

Accumulator (Parlay) Bets

Sona120 supports accumulator bets combining multiple events. All selections must be correct to win — a single incorrect selection results in the entire bet being lost. Odds for any voided event will be counted as 1.00.

Sona120 makes deposits and withdrawals easy via bKash, Nagad, and Rocket. Full details on all payment rules are provided below.

Deposit

• Minimum deposit amount is ৳50.
• Deposits are typically credited to your account instantly.
• No additional charges apply to deposits.
• Only payment methods registered in your own name may be used.

Withdrawal

• Minimum withdrawal amount is ৳200.
• Withdrawal requests are typically processed within 3–24 hours.
• Account verification must be completed before any withdrawal can be processed.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Sona120 reserves the right to place a temporary hold on withdrawals in cases of suspected suspicious activity.

Sona120's bonuses and promotions are designed exclusively for our users. Each bonus comes with its own terms that must be followed.

• The welcome bonus is available to new users only and can be claimed once.
• To withdraw bonus funds, you must meet the applicable wagering requirements (generally 10–30x).
• Bets placed using a bonus must have minimum odds of 1.50.
• Multiple bonus claims from the same individual or household are not allowed.
• Bonuses are generally valid for 7–30 days. Any unused bonus will be forfeited upon expiry.
• Sona120 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Sona120 believes betting is a form of entertainment, not a source of income. We actively promote responsible betting and place the highest importance on the mental and financial well-being of our users.

• You can set your own deposit limits, bet limits, and session time limits.
• A temporary break or Self-Exclusion option is available to all users.
• If you feel you may have a gambling problem, please reach out to our support team.
• Allowing minors to access or use an account is strictly prohibited.

To learn more about responsible betting, visit our Responsible Gambling Page Visit.

Sona120 reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of these Terms and Conditions.
• Fraudulent or deceptive activity.
• Providing a false identity or misleading information.
• Abusing or harassing other users.
• Bonus abuse or system exploitation.
• Suspected money laundering or illegal activity.

Users may also request account closure at any time. In that case, Help Center Contact us.

Sona120 treats the protection of your personal information as a top priority. All data is secured using SSL encryption. To learn more about how we collect, use, and store your data, please see our Privacy Policy read.

• Your personal information will never be sold to third parties.
• Information may be disclosed to the relevant authorities when required by law.
• You may request that your personal data be corrected or deleted.

For any dispute or complaint, please contact the Sona120 customer support team first. We review all complaints within 48 hours and work to reach a resolution.

• Complaints must be submitted within 30 days of the relevant incident.
• In any betting dispute, sona120's system logs shall serve as the definitive record.
• Sona120's decision shall be final in the resolution of any financial dispute.

Sona120 reserves the right to update these Terms and Conditions at any time. For any significant changes, users will be notified at least 7 days in advance via email or an on-platform notification.

Continued use of the platform after any changes come into effect will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

The latest version of these Terms and Conditions January 2026 Effective from. All previous versions are hereby superseded.